Terms & Conditions

PAYMENTS (Terms and conditions)

For the services contracted, some advance payment should be made to hold the booking on a confirmed basis and the balance amount can be paid either before your departure from your country or upon arrival in Nepal at our offices. We hold the right to decide upon the amount to be paid as an advance payment, based on the nature of services and the time left for the commencement of the services. 
 
Apart from the above in some cases like, hotel or resort bookings during the peak season (X-Mas, New Year) full payment is required to be sent in advance

Mode of Payment: Overseas advance payment can be made through wire transfer to our bank or through Mail Authorization through Master/Visa credit card. Upon arrival in Nepal, the payment can be made through currency notes or travelers cheque or through Master/Visa credit card. In case of payment through credit card, the bank charges-as applicable-would be levied over and above the total amount.

Policy Regarding Cancellation / No Show / Early Departure In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows: -

Please note - irrespective of above mentioned cancellations fees - incase of cancellation of tour services after the booking is made with us - a minimum 10% service charges would be applicable. 
 
If you cancel the trip after commencement, the refund will be restricted to a limited amount that would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.

Refund: In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.